One of the biggest strengths of this organization is that they are one of a kind in the City of Phoenix so their mission can continue pretty much without any issues. It is also ran by passionate people who truly believe in their mission and completely changed their lifestyle to bring this service to the valley. This has helped them build a strong network with their clients and those who serve their clients. The same goes for the warehouse worker who does all the psychical labor and pickups, without him managing the warehouse this nonprofit would be in some trouble.
Really the only major thing I would change if I was in charge of a similar organization is to market on a much larger scale. With things like Facebook and YouTube in existence now it is not very difficult at all to get your name known at absolutely no cost. Double that with local papers who may waive fees for a nonprofit or charge smaller amounts it would be easy to spread the name through the whole valley. Most of their donations come from those who know past donors, it is a word of mouth type of deal. This works but to really increase donations, especially the most needed ones such as beds, a larger audience needs to be reached. By getting the name out not only may furniture be donated but cash donations would most likely come in larger amounts than before.
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